Privacy Policy
Last updated: December 2024
1. Introduction
At Socialth.ing, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social media management services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Contact us via email or contact forms
- Connect your social media accounts
- Use our API services
Types of Personal Information
- Name and contact information (email, phone number)
- Account credentials and authentication tokens
- Social media account information and content
- Payment and billing information
- Profile information and preferences
Automatically Collected Information
- Log data (IP addresses, browser type, pages visited)
- Device information (device type, operating system)
- Usage analytics (features used, time spent on platform)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, operate, and maintain our social media management services
- Account Management: To create and manage your user account
- Communication: To send you technical notices, updates, security alerts, and support messages
- Improvement: To understand usage patterns and improve our services
- Analytics: To provide you with insights about your social media performance
- Legal Compliance: To comply with applicable laws and regulations
- Security: To detect, prevent, and address technical issues and security threats
4. Social Media Data
When you connect your social media accounts to our platform, we access and process data from these accounts in accordance with their respective APIs and terms of service.
What We Access:
- Public profile information (name, username, profile picture)
- Content you choose to post through our platform
- Engagement metrics (likes, shares, comments, views)
- Follower and following information
- Publishing capabilities to post content on your behalf
Important Notes:
- We only access data necessary to provide our services
- You can revoke access at any time through your account settings
- We comply with each platform's data usage policies
- Your original content remains yours; we only help you manage it
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing
- Data analytics and insights
- Customer support
- Infrastructure and hosting services
Legal Requirements
We may disclose your information if required by law or in response to:
- Subpoenas, court orders, or legal process
- Requests from government authorities
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Audits: Security practices are regularly reviewed and updated
- Secure Infrastructure: Industry-standard hosting and security protocols
- Employee Training: Staff are trained on data protection best practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
- Request a copy of your personal data
- Export your data in a machine-readable format
Correction and Updates
- Update your account information through your profile settings
- Request correction of inaccurate data
Deletion
- Delete your account and associated data
- Request deletion of specific information
Opt-out
- Unsubscribe from marketing communications
- Disable certain data collection features
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience:
Types of Cookies
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Enable enhanced features and personalization
- Advertising Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Other appropriate safeguards
11. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: socialthing@stecca.dev